Privacy Policy

Last updated: October 26, 2024

1. Introduction

Two M Apps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (our "Services").

2. Information We Collect

We may collect personal information that you provide to us directly, such as:

  • Personal and Contact Information: Your name, email address, phone number, and delivery address.
  • Transaction Information: Details about the products and services you purchase, payment information (processed via secure third-party gateways like MPESA), and order history.
  • Location Data: We collect your location information to facilitate deliveries and service bookings.
  • Usage Data: Information about how you interact with our Services, such as your browsing history, search queries, and interactions with advertisements.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services.
  • Process your transactions and manage your orders.
  • Improve, personalize, and expand our Services.
  • Communicate with you, including for customer service and support.
  • Send you promotional information, with your consent.
  • Ensure the security and integrity of our platform.

4. Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following situations:

  • Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., delivery drivers, payment processors).
  • Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@apps.twomagency.co.ke.